Terms of Service

ARTICLE 1- PARTIES

1.1- SELLER:
Title: 3Dream Technology and Engineering Industry Trade Ltd. Sti.
Address: Kısıklı Mah. Alemdag Cad. No: 18/4 Uskudar / ISTANBUL
Phone: 0216 348 4543
Email: info@3dream.com.tr

ARTICLE 2- SUBJECT
The subject of this contract is 4077 regarding the sale and delivery of the product, the qualifications and sales price of which are specified below, which the BUYER has ordered electronically from the website of the SELLER www.robotistan.com.
It is the determination of the rights and obligations of the parties in accordance with the provisions of the Law on the Protection of Consumers No.

ARTICLE 3- THE CONTRACT SUBJECT PRODUCT
Type and type, Quantity, Brand/Model, Color, Sales Price of the Products are as stated above.

ARTICLE 4- GENERAL PROVISIONS
4.1- The BUYER declares on the website www.robotistan.com that he has read the preliminary information about the basic characteristics, sales price, payment method and delivery of the product subject to the contract and has given the necessary confirmation in electronic environment.
4.2- The product subject to the contract is delivered to the BUYER or the person/organization at the address indicated within the period specified in the preliminary information on the website, depending on the distance of the BUYER's residence for each product, provided that the legal 30-day period is not exceeded.
4.3- If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered does not accept the delivery.
4.4- The SELLER is responsible for the delivery of the contracted product in a sound, complete, in accordance with the qualifications specified in the order and with warranty documents and user manuals, if any.
4.5- For the delivery of the product subject to the contract, the signed copy of this contract must be delivered to the SELLER and the price must be paid in the form of payment preferred by the BUYER. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.
4.6- In case the relevant bank or financial institution fails to pay the product price to the SELLER due to the unfair or unlawful use of the BUYER's credit card by unauthorized persons after the delivery of the product, not due to the BUYER's fault, provided that the BUYER has delivered the product to him. It must be sent to the SELLER within 3 days. In this case, the shipping costs belong to the BUYER.
4.7- If the SELLER cannot deliver the product subject to the contract in due time due to force majeure or extraordinary circumstances such as weather conditions preventing transportation, interruption of transportation, the SELLER is obliged to notify the BUYER. In this case, the BUYER may use one of the rights to cancel the order, replace the product subject to the contract with its precedent, if any, and/or delay the delivery time until the obstacle is removed. If the BUYER cancels the order, the amount paid will be paid to him in cash and in full within 10 days.
4.8- Defective or damaged products of the products sold or not with the warranty certificate can be sent to the SELLER for the necessary repair within the warranty conditions, in which case the shipping costs will be covered by the SELLER.
4.9- This contract becomes valid after it is signed by the BUYER and sent to the SELLER by fax or mail.

ARTICLE 5- RIGHT OF WITHDRAWAL
The BUYER has the right to withdraw within 14 days from the delivery of the product subject to the contract to himself or the person/organization at the address indicated. In order to exercise the right of withdrawal, the SELLER must be notified by fax, email or telephone within this period and the product must not be used within the framework of the provisions of Article 6. In case this right is exercised, it is obligatory to return the original invoice with a copy of the cargo delivery report stating that the product delivered to the 3rd person or the BUYER has been sent to the SELLER. The product price is returned to the BUYER within 7 days following the receipt of these documents. If the original invoice is not sent, VAT and other legal obligations, if any, cannot be returned. The shipping cost of the product returned due to the right of withdrawal is covered by the SELLER.

ARTICLE 6- PRODUCTS THAT CANNOT BE USED WITH THE RIGHT OF WITHDRAWAL
The right of withdrawal cannot be exercised for products that cannot be returned due to their nature, disposable products, software and programs that can be copied, products that are perishable or whose expiration date has passed. The use of the right of withdrawal in the following products is subject to the condition that the packaging of the product is unopened, intact and the product has not been used.
- All kinds of software and programs
- DVD, VCD, CD and cassettes
- Computer and stationery consumables (toner, cartridge, ribbon, etc.)


ARTICLE 7- AUTHORIZED COURT
In the implementation of this contract, Consumer Arbitration Committees and Consumer Courts in the BUYER's or SELLER's settlement are authorized up to the value declared by the Ministry of Industry and Trade.

In the event that the order is realized, the BUYER is deemed to have accepted all the terms of this contract.

SELLER

3Dream Teknoloji ve Mühendislik Sanayi Ticaret Ltd. Şti.